Terms and conditions

Effective as of 1 November 2025

1. Agreement Between User and https://www.articulate.com.sg

Welcome to https://www.articulate.com.sg (the “Site”). The Site is operated by MapleTech Pte. Ltd. (“MapleTech”, “we”, “our”, “us”). By accessing or using the Site or any of our services (including our WhatsApp-based graders, AI tutors, and web applications), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.

The Site provides EduTech services including AI-based grading, analytics, learning tools and subscription-based digital products.

Your continued use of the Site constitutes your acceptance of these Terms.

2. Electronic Communications

By visiting the Site, using our WhatsApp services, or sending messages or emails to MapleTech, you consent to receive electronic communications from us. You agree that notices, agreements, disclosures, and communications sent electronically satisfy any legal requirement that such communications be in writing.

3. Your Account

If you create an account or use any personalised services, you are responsible for maintaining the confidentiality of your account details.
You agree to:

  • Restrict access to your device/account
  • Accept responsibility for all activities occurring under your account
  • Provide accurate and complete information

 

You may not transfer your account to another person.
MapleTech reserves the right to refuse service, terminate accounts, or modify content at our discretion.

4. Use by Children / Information About Children Under Thirteen

MapleTech provides learning tools that may be used by students under the age of 13. We do not knowingly collect children’s personal data without parental consent.

We may collect limited educational information such as:

  • Student name
  • Class / class register number
  • School name
  • Student answers, uploads, or submissions
  • Grading reports and analytics

 

This information is collected only for educational purposes, such as automated grading, generating personalised feedback, tracking progress, and improving our services.

Parental Consent

By allowing your child to use our services (including via WhatsApp or through a teacher/tuition centre), you consent to our processing of their information.

Parents/guardians may:

  • Request access to their child’s data
  • Request correction
  • Request deletion

 

via contact@articulate.com.sg

If we learn that a child’s information was provided without parental consent, we will delete it promptly.

Users under 18 may use the Site only with the permission of a parent or guardian.

5. Subscription, Billing & Fair Use

5.1 Subscription Billing

By subscribing to our services, you agree to pay the fees associated with your plan.
Subscriptions renew automatically unless cancelled.

You may cancel anytime. Cancellations made after 30 days of service are not eligible for refunds.

5.2 Free Trials

MapleTech may offer free trial periods. After the free trial ends, regular billing begins unless cancelled.

5.3 Fair Use Policy

To maintain system quality for all users, a Fair Use Policy applies:

  • Up to 2–3 compositions per day
  • Up to 15–20 compositions per week
  • Usage consistent with normal student learning pace

 

These are guidelines, not hard caps. Excessive use may trigger review or account restrictions.

MapleTech reserves the right to limit, suspend, or review accounts that exhibit misuse, spam, automation, or non-educational uploading behaviour.

6. Links to Third-Party Sites and Services

The Site may contain links to third-party websites. MapleTech is not responsible for the content or policies of any linked sites.

Certain services may be delivered by third-party providers (including cloud storage, WhatsApp, AI models, or payment processors). By using these services, you consent to MapleTech sharing relevant data with these third parties solely to provide the requested service.

7. Prohibited Use / Intellectual Property

You may not use the Site:

  • For unlawful purposes
  • To damage or impair our services
  • To interfere with other users’ experience
  • To reverse engineer, copy, or misuse our AI systems
  • To extract or reuse content except for personal, educational use

 

All content on the Site—including text, graphics, reports, feedback, grading explanations, code, and media—is the property of MapleTech or its licensors and protected under Singapore copyright laws.

You may not reproduce, distribute, modify, or create derivative works without our explicit written consent.

8. International Users

Users outside Singapore are responsible for ensuring their use complies with local laws.

9. Indemnification

You agree to indemnify and hold MapleTech, its officers, employees, and partners harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Site
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any uploads or submissions made through your account

10. Limitation of Liability

To the maximum extent permitted by Singapore law:

  • The Site and all services are provided “as is” without warranties.
  • MapleTech is not liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or access.
  • If you are dissatisfied with the Site, your sole remedy is to discontinue use.

11. Termination

We may terminate or restrict your access to the Site at any time, without notice, if:

  • You violate these Terms
  • Your usage threatens system stability
  • Required by law or authorities

 

Upon termination, your right to use the services ceases immediately.

12. Governing Law & Dispute Resolution (Singapore)

These Terms are governed by the laws of Singapore.

Any dispute arising out of or relating to the Site or these Terms will be resolved through:

  1. Good-faith negotiation, failing which
  2. Mediation under the Singapore Mediation Centre, failing which
  3. Final determination by the Singapore courts

 

No arbitration under US law, and no class action provisions apply.

13. Entire Agreement

These Terms constitute the full agreement between you and MapleTech regarding the Site and supersede all prior communications or agreements.

All documents will be written and interpreted in English.

14. Changes to Terms

MapleTech may update these Terms at any time. The latest version will always be published on the Site.

Continued use after changes constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms:

MapleTech Pte. Ltd. 60 Paya Lebar Road, #06-28 Singapore 409051

Email: contact@articulate.com.sg